Terms & Conditions

1. Acceptance of Terms

This website (the “Site”) is owned and operated by California Prime Food LLC (“Company,” “we,” “our,” or “us”). By accessing, browsing, or purchasing from this Site, you (“Customer,” “User,” or “you”) acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions (the “Agreement”). If you do not accept these terms, you must discontinue use of the Site immediately.

2. Modifications to the Agreement

The Company reserves the right, at its sole discretion, to modify, amend, or update these Terms and Conditions at any time without prior notice. Such modifications shall become effective upon their posting to the Site. Continued use of the Site following any such modifications constitutes your acknowledgment and acceptance of the revised Agreement.

3. Product Representation and Availability

While California Prime Food LLC endeavors to ensure the accuracy and completeness of all product descriptions, images, and specifications — including, but not limited to, fried snacks, nuts, lavashaks, and similar items — such materials are provided for informational purposes only and may contain inadvertent inaccuracies or typographical errors. The Company does not guarantee that all product representations are error-free, current, or complete. All products are subject to availability and may be modified, substituted, or discontinued without prior notice.

4. Orders, Pricing, and Payment

All orders placed through this Site constitute an offer to purchase products subject to acceptance by the Company. We reserve the right to refuse or cancel any order at our discretion, including in instances of suspected fraud, incorrect pricing, or stock limitations. Prices are listed in U.S. Dollars and may be revised at any time without notice. Full payment is required at the time of purchase through the approved payment methods provided on the Site. The Company shall not be liable for any transaction failures resulting from third-party payment processors or network interruptions.

5. Shipping, Risk of Loss, and Delivery

The Company undertakes commercially reasonable efforts to process and dispatch orders in a timely manner. Title and risk of loss transfer to the Customer upon delivery of goods to the carrier. Delivery times are estimates only and not guaranteed. The Company shall not be held responsible for shipping delays, damage, or loss arising from causes beyond its control, including, but not limited to, carrier delays, weather conditions, or inaccurate delivery information provided by the Customer.

6. No Returns, Refunds, or Exchanges

Due to the perishable nature of our products and in compliance with federal and state food safety regulations, California Prime Food LLC strictly enforces a no return, no refund, and no exchange policy on all food items. Once an order has been processed and shipped, it cannot be canceled, refunded, or replaced under any circumstances.

In the rare event that a product arrives damaged during transit or is demonstrably defective, Customers may contact operations@californiaprimefood.com within 24 hours of delivery with photographic evidence. The Company may, at its sole discretion, issue a replacement or store credit if deemed appropriate. The decision of the Company shall be final and binding.

7. Intellectual Property Rights

All content displayed on this Site — including but not limited to text, logos, trademarks, graphics, product images, and software — is the exclusive property of California Prime Food LLC and is protected under applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or use of any content without the Company’s prior written consent is strictly prohibited and may result in civil or criminal penalties.

8. Limitation of Liability

To the fullest extent permitted by law, California Prime Food LLC disclaims all warranties, express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, and non-infringement. Under no circumstances shall the Company, its officers, employees, affiliates, or agents be liable for any indirect, consequential, incidental, or punitive damages arising from the use of, or inability to use, the Site or any products sold therein.

9. Indemnification

You agree to indemnify and hold harmless California Prime Food LLC, its officers, directors, employees, agents, and affiliates from any and all claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from or related to your use of the Site, violation of these Terms, or infringement of any third-party rights.

10. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts-of-law principles. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California, and both parties hereby consent to such jurisdiction and venue.

11. Severability

If any provision of this Agreement is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

12. Entire Agreement

This Agreement constitutes the entire understanding between you and California Prime Food LLC regarding the subject matter herein and supersedes all prior or contemporaneous communications, whether written or oral.